Frequently Asked Questions
Quick answers to common questions
We deliver within 3-5 business days for standard shipping and 1-2 business days for express shipping.
Yes, we offer free standard shipping on all orders
We accept returns within 7 days of delivery. Items must be unused and in original packaging.
You'll receive a tracking number via email once your order ships.
Delivery and Returns
Do we ship internationally?
Yes, we ship to customers worldwide. International orders may take longer to arrive and could be subject to customs duties or import taxes depending on your location. Contact us for specific shipping rates and delivery times to your country.
How long does delivery take?
Domestic orders typically arrive within 5-7 business days. International shipments generally take 2-4 weeks depending on the destination and customs clearance.
What are your return policies?
We accept returns within 30 days of purchase for unused items in original packaging. Once we receive your return, refunds are processed within 7-10 business days. International returns may incur additional shipping costs.
Do you offer free shipping?
Free shipping is available on orders above a certain amount for domestic deliveries. International orders have calculated shipping costs based on weight and destination.
How do I track my order?
You'll receive a tracking number via email once your order ships. Use this number to monitor your package's journey in real time.
Contact us within 48 hours with photos and we'll arrange a replacement or refund.
